| We offer Five distinct types of assessments:
General CRMR Evaluation
- Current State of Resource Utilization
- Business Relationships
- Initiatives and Planning
- Risk Profile
New Application System Development vs. Package Evaluation and Selection
- Analysis and review of business requirements;
- Analysis and review of Return on Investment (ROI) analysis, decisions and projections;
- Review and/or development of application system requirements;
- Analysis of user departmental needs;
- Evaluation of suitable commercial off the shelf (COTS) applications systems that meet the business requirements;
- Development of Request for Proposal for software development of the application system in the case that COTS solution is not feasible or cost effective;
- Analysis of COTS vs. development of proposed business application system;
- Project planning for the deployment of the selected business solution;
- Evaluation and analysis of the RIO on the resulting business system.
Work-flow Assessments – Utilizing the MSC process, an analysis of the work-flow of a particular business process is completed and detailed reports are prepared that include:
- A graph of the work-flow process detailing each step and decision point;
- A description of each participant role and the functions performed at each step;
- Commentary suggesting improvements and/or enhancements to the process and opportunities where technology may bring greater efficiencies.
M&A Assessments – In the case of a merger or acquisition, the value of the IT department of a potential candidate is often difficult to value. We visit the candidate’s site and perform an exhaustive analysis of their IT management and infrastructure. We provide detailed reports that include:
- CVs of the principal IT managers and their respective job functions;
- A chart detailing the organization of the IT department complete with staffing and job descriptions;
- A description of each IT project underway, its status, staffing, budget and current status;
- A manifest of the firm’s principal IT assets including servers, desktop infrastructure, networking hardware and software;
- Commentary providing objective analysis of all of the above.
Vendor Assessments - Often a firm is considering an external vendor to provide an outsourced IT service but wants to ensure that the vendor has sufficient staffing, expertise and longevity to complete the project. We perform an analysis of the vendor and provide a detailed report that includes:
- An outline of the proposed process detailing each participant role;
- CVs of the principal participants relating each participant to their role in the process;
- An analysis of the remaining resource pool including number of idle (unassigned) resources and options for backup/contingency;
- An analysis of the other projects in process and possible contention for resources.
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